BD Bajia's Privacy Policy

BD Bajia collects certain necessary information to provide you with the best experience. This falls into two categories — what you provide directly, and what is collected automatically through your use of the platform.

Directly provided information

• Identity information: Full name, date of birth, National ID number.
• Contact details: Mobile number, email address, current address.
• Financial Information: Payment method details (bKash, Nagad, partial bank account number).
• Verification documents: A copy of your National ID, passport, or driving licence.
• Account information: Username, password (stored in encrypted form).

Automatically collected information

• Device Information: IP address, browser type, operating system.
• Usage data: Pages visited, click patterns, session duration.
• Location data: Accurate to country and city level (not precise GPS).
• Cookies & tracking: Session cookies, performance cookies.

BD Bajia uses your information only for specific, legitimate purposes. We never use data beyond what is necessary.

You can opt out of promotional emails or SMS from BD Bajia at any time. However, essential account and transaction notifications cannot be disabled.

BD Bajia uses international-grade security measures to keep your information safe. Our servers are encrypted and undergo regular security audits.

Technical security

• 256-bit SSL/TLS encryption across all communications.
• Passwords are stored using bcrypt hashing.
• Firewall and DDoS protection systems are active.
• Regular security patches and updates.
• Automatic alerts on suspicious login attempts.

Institutional protection

• Only authorized personnel may access user data.
• All staff are bound by confidentiality agreements.
• Data access logs are maintained.
• Annual security training.

Data Retention Period

BD Bajia retains your data while your account is active and for a defined period afterward as required by law:

• Account data: up to 5 years after account closure.
• Financial transaction records: 7 years (as required by law).
• Communication logs: 2 years.
• Cookie data: up to 1 year.

BD Bajia keeps your information internal and never sells it for commercial purposes. However, in certain cases, limited data may be shared with trusted third parties.

When Data Is Shared

• Payment processors: Necessary information shared with bKash, Nagad, or banking partners to complete transactions.
• Identity Verification Services: Licensed verification agencies for the KYC process.
• Technology infrastructure: Cloud hosting and security service providers.
• Legal Authorities: By government directive in accordance with the laws of Bangladesh.

BD Bajia does not sell your data to any advertisers, marketing agencies, or data brokers — that is our commitment.

The BD Bajia website and app use cookies and similar technologies to enhance your experience. These are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Used to maintain login sessions and ensure security. The site cannot function without these.
• Functional cookies: To remember language preferences and theme settings.
• Analytics cookies: To understand how many users are visiting each page.
• Security cookies: To prevent fraud and unauthorised access.

You can block or delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some BD Bajia features.

BD Bajia believes you should have full control over your own data. That's why we provide you with the following rights:

To exercise any of these rights, email us at: support@bdbajia.com — We will respond within 30 days.

BD Bajia is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

Age is verified at the time of registration. If we become aware that a minor is using BD Bajia, that account and all associated data will be deleted immediately.

BD Bajia primarily serves users in Bangladesh. However, some of our technology infrastructure runs on international cloud servers. In such cases:

• All data transfers are protected with encryption.
• All countries to which data is transferred ensure adequate protection standards.
• Data protection agreements are in place with all international partners.
• All applicable laws of Bangladesh are strictly followed.

BD Bajia may update this privacy policy as needed. If changes are made, we will:

• We will update this page with the new date.
• We will notify you of significant changes via email or in-app notification.
• We will give you sufficient notice before any changes take effect.

Continued use of BD Bajia after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, concerns, or complaints, please contact BD Bajia's Data Protection Team:

• Email: support@bdbajia.com
• Response time: Initial response within 3 business days
• Resolution time: Up to 30 days
• Support hours: Live chat available 7 days a week, 24 hours a day

We take your complaints seriously. If you are not satisfied with the resolution we provide, you have the right to escalate your complaint to the relevant regulatory authority.